PAYMENT AND CANCELLATION POLICY

In this document: ‘We’, ‘Our’ and ‘Us’ means Intergate Emigration Pty Ltd and Intergate Emigration GmbH and/or the licensed immigration adviser(s) employed by Us; whilst ‘You’ and ‘Your’ means the client(s) to whom we have agreed to provide the below services.

CONSULTATION FEE

27. If for any reason You are unable to attend Your scheduled Immigration Consultation You can reschedule Your booking up to 24 hours prior to the scheduled time.

28. If You fail to reschedule or cancel Your appointment at least 24 hours in advance, Your appointment with Us will be forfeited.

CANCELLATION / RESCHEDULING

22. The Consultation Fee is a fixed fee inclusive of VAT.

23. The Consultation Fee is to be paid via one of the available payment options (PayPal or Credit Card "Visa or Mastercard").

24. You will receive an invoice from Us for the payment of the consultation fee after Your scheduled appointment.

PAYMENTS AND REFUNDS

25. Our consultation calls are €49 once-off.

26. We only offer refunds in exceptional circumstances and on a case-by-case basis.

Hamburg, Germany

Kallmorgenweg 1

Groß Flottbek

+49 (0) 40 896 987 13

Cape Town, South Africa

Graphic Centre

199 Loop Street

+27 (0) 21 202 8200

Email:

info@intergate-emigration.com

katrin-maja@intergate-emigration.com

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Licenses: Our advisors are licensed to give immigration advice for Australia and New Zealand: Our MARA numbers are 1467325 and 1807854. Our IAA numbers are 201400975, 201600505, and 202300649. Our LIAA number is 220104. Katrin Maja O'Flynn and Maike Versfeld are also authorized under §1 AuswSG in Germany.

Please see our Terms and Conditions for Australia and New Zealand as well as our Privacy Policy and Payment and Cancellation Policy